Resolving 'User Blocked. Contact Administrator' Issue

Resolving 'User Blocked. Contact Administrator' Issue

The error message 'User Blocked. Contact Administrator' occurs when incorrect login details have been attempted multiple times, triggering a security lock on your account.

Steps to Resolve

To regain access to your account, follow these steps:

  1. Click on the Forgot Password option on the login page.

  2. Enter your registered email address.

  3. Follow the instructions in the password reset email you receive.

  4. Create a new password and confirm the change.

  5. Log back into your account using the updated credentials.

Additional Assistance

If you continue to experience issues after resetting your password, please contact the Anchor Support for further assistance.